Business Performance Management Software | Business Intelligence Tools

Quick, Easy Access To What Is Driving Your Business

2008-06-10T06:53:00.000-07:00

BPM software delivers Fast, Resource-Efficient Access to Business information providing users with self-service answers to critical questions.

Users can easily explore, analyse and report using the interface they prefer.

Business Performance Management Software (BPM) allows you to quickly identify and rank the factors that have a significant impact on your key business measures.

For each factor, BPM Software can drill down to identify other factors that are further contributing to your result.

You can see what is driving the factors that are influencing measures such as profit margin, customer loyality and sales.

Biztrak Percepta BPM Software lets users explore data the way you think -by identifying and understanding trends and patterns first, then probing for details.

With Web Clients, users can drill down to summary data to uncover what lies behind business drivers.

User Self-Service

Industry Standard browsers and interface enable users to work on their own in a familiar environment.

Data is presented in a top-down hierarchy. Users can drill down to the level of detail they require and view standard reports or tailor them through ad hoc queries. Responses are delivered in seconds.

Short Learning Curve

Training requirements are minimal, since the system uses standard browsers, Windows, and Excel interfaces, users continue to work with the interface they are accustomed to, so they can focus on working with the information, not the medium.

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More Tips For Getting BI Right:

2008-06-05T09:31:00.000-07:00

Analyze how executives make decisions.
Consider what information executives need in order to facilitate quick, accurate decisions.
Pay attention to data quality.
Devise performance metrics that are most relevant to the business.
Provide the context that influences performance metrics.

And remember, BI is about more than decision support. Due to improvements in the technology and the way CIOs are implementing it, BI now has the potential to transform organizations. CIOs who successfully use BI to improve business processes contribute to their organizations in more far-reaching ways than by implementing basic reporting tools.

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What Are Some Benefits Of Business Intelligence Efforts

2008-06-05T09:29:00.000-07:00

A broad range of applications for BI has helped companies rack up impressive R O I figures.
Business intelligence has been used to identify cost-cutting ideas, uncover business opportunities, roll E R P data into accessible reports, react quickly to retail demand and optimize prices.
Besides making data accessible, BI software can give companies more leverage during negotiations by making it easier to quantify the value of relationships with suppliers and customers.
Within the walls of the enterprise, there are plenty of opportunities to save money by optimizing business processes and focusing decisions.
BI yields significant R O I when it shed slight on business bloopers. For example, employees of the city of Albuquerque used BI software to identify opportunities to cut cellphone usage, overtime and other operating expenses, saving the city $ 2 million during three years.
Likewise, with the help of BI tools, Toyota realized it had been double-paying its shippers to the tune of $812,000 in 2000.
Companies that use BI to uncover flawed business processes are in a much better position to successfully compete than companies that use BI merely to monitor what's happening.

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What Are Some Potential Problems

2008-06-05T09:25:00.000-07:00

User resistance is one big barrier to BI success; others include having to win now through voluminous amounts of irrelevant data and poor data quality.
The key to getting accurate insights from BI systems is standard data. Data is the most fundamental component of any BI endeavour. It‘s the building blocks for insight. Companies have to get their data stores and data warehouses in good working order before they can begin extracting and acting on insights. If not, they'll be operating based on flawed information.
Another potential pitfall is BI tools themselves. Though the tools are more scalable and user friendly than they used to be, most of the leading BI tools are still overly complex and costly.
A third impediment to using BI to transform business processes is that most companies don‘t understand their business processes well enough to determine how to improve them. And companies need to be careful about the processes they choose. If the process does not have a direct impact on revenue or the business isn't behind standardizing the process across the company, the entire BI effort could disintegrate.
Companies need to understand all the activities that make up a particular business process, how information and data flow a cross various processes, how data is passed between business users, and how people use it to execute their particular part of the process. And they need to understand all this before they start a BI project, if they hope to improve how people do their jobs.

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Who Should Implement A BI Systems?

2008-06-05T09:19:00.000-07:00

When charting a course for BI, companies should first analyze the way they make decisions and consider the information that executives need to facilitate more confident and more rapid decision-making, as well as how they'd like that information presented to them (for example, as a report, a chart, online, hard copy).

Discussions of decision making will drive what information companies need to collect, analyze and publish in their BI systems.

Good BI systems need to give context. It‘s not enough that they report sales were X yesterday and Y a year ago that same day. They need to explain what factors influencing the business caused sales to be X one day and Y on the same date the previous year.

Like so many technology projects, BI won‘t yield returns if users feel threatened by , or are skeptical of, the technology and refuse to use it as a result.

And when it comes to something like BI, which, when implemented strategically, ought to fundamentally change how companies operate and how people make decisions, CIOs need to be extra attentive to users' feelings.

Seven Steps To Rolling Out BI Systems:

Make sure your data is clean.

Train users effectively.

Deploy quickly, then adjust as you go. Don‘t spend a huge amount of time up front developing the —perfect“ reports because needs will evolve as the business evolves.

Deliver reports that provide the most value quickly, and then tweak them.

Take an integrated approach to building your data warehouse from the beginning. Make sure you‘re not locking yourself into an unworkable data strategy further down the road.

Define R O I clearly before you start. Outline the specific benefits you expect to achieve, then do a reality check every quarter or six months.

Focus on business objectives.

Buy business intelligence software only when you have some idea of the numbers that you need to find, and roughly where they might be.

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Who Should Lead The Way

2008-06-05T09:17:00.000-07:00

Sharing is vital to the success of BI projects, because every one involved in the process must have full access to information to be able to change the ways that they work.

BI projects should start with top executives, but the next group of users should be salespeople. Because their job is to increase sales and because they‘re often compensated on their ability to do so, they‘ll be more likely to embrace any tool that will help them do just that–provided, of course, the tool is easy to use and they trust the information.

With the help of BI systems, employees modify their individual and team work practices, which leads to improved performance among the sales teams. When sales executives see a big difference in performance from one team to another, they work to bring the laggard teams up to the level of the leaders.

Once you get sales people on board, you can use them to help get the rest of your organization on the BI bandwagon. They‘ll serve as evangelists, gushing about the power of the tools and how BI is improving their lives.

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What Kind Of Companies Use BI Systems?

2008-06-04T22:11:00.000-07:00

Potentially, all kinds of organizations - both for profit and non-profit can benefit from BI systems.

Let‘s take a look at three examples of how BI is used.

Restaurant chains such as Hardee‘s, Wendy‘s, R uby Tuesday and T.G .I. Friday‘s are heavy users of BI software.

They use BI to make strategic decisions, such as what new products to add to their menus, which dishes to remove and which under performing stores to close.

They also use BI for tactical matters such as renegotiating contracts with food suppliers and identifying opportunities to improve inefficient processes. Because restaurant chains are so operations-driven, and because BI is so central to helping them run their businesses, they are among the elite group of companies a cross all industries that a re getting real value from these systems.

One crucial component of BI – business analytics – is quietly essential to the success of companies in a wide range of industries, and more famously essential to the success of professional sports teams such as the Boston RedSox, Oakland A‘s and New England Patriots.

With an analytical approach, the Patriots managed tow in the Super Bowl three times in four years. The team uses data and analytical models extensively, both on and off the field.

In-depth analytics help the team select players and stay below the NFL salary cap. Patriots coaches and players are renowned for their extensive study of game film and statistics, and Coach Bill Belichick reads articles b y academic economists on statistical probabilities of foot ball outcomes. Off the field, the team uses detailed analytics to assess and improve the —total fan experience.“ At every home game, for example, 20 to 25 people have specific assignments to make quantitative measurements of the stadium food, parking, personnel, bath room cleanliness and other factors.

In retail, Wal-Mart uses vast amounts of data and category analysis to dominate the industry. Harrah‘s h as changed the basis of competition in gaming from building mega casinos to analytics around customer loyalty and service. Amazon and Yahoo aren‘t just e-commerce sites; they are extremely analytical and follow a —test and learn“ approach to business changes. Capital One runs more than 30,000 experiments a year to identify desirable customers and price credit card offers.

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What is Business Intelligence?

2008-06-04T21:32:00.000-07:00

Business intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization‘s raw data. Bias a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting.

Companies use BI to improve decision making, cut costs and identify new business opportunities. BI is more than just corporate reporting and more than a set of tools to coax data out of enterprise system s. CIO s use BI to identify inefficient business processes that are ripe for re-engineering.

With today‘s BI tools, business folks can jump in and start analyzing data them selves, rather than wait for IT to run complex reports. This democratization of information access helps users back up – with hard numbers – business decisions that would otherwise be based only on gut feelings and anecdotes.

Although BI holds great promise, implementations require overcoming technical and cultural challenges. Executives have to ensure that the data feeding BI applications is clean and consistent so that users trust it.

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Business Performance Management Software | Business Intelligence Software

2008-06-04T19:40:00.000-07:00

With today‘s BI tools, business folks can jump in and start analyzing data themselves, rather than wait for IT to run complex reports. This democratization of information access helps users back up – with hard numbers – business decisions that would otherwise be based only on gut feelings and anecdotes.

Although BI holds great promise, implementations require overcoming technical and cultural challenges. Executives have to ensure that the data feeding BI applications is clean and consistent so that users trust it.

Biztrak Business Performance Management Software

Biztrak BPM software delivers Fast, Resource-Efficient Access to Business information providing users with self-service answers to critical questions.

Users can easily explore, analyse and report using the interface they prefer.

Today's Corporate Environment

You need to work with Windows, UNIX, browsers, and spreedsheets, and handle masses of data, in different formats, on different systems, with little or no compatibility, and each accessible in a unique way.

Maybe your environment includes ERP, Supply Chain, CRM, and legacy systems.

You may also have a data warehouse that turned out to be too large to navigate easily or to provide the information users want at the speed they expect.

You need to be able to mix and match all the pieces of the system puzzle so that users can get the information in the format they need, accessing a seamless source of information that provides fast answers.

Biztrak BPM sofware lets you interact with multiple measures simultaneously to get an immediate grasp of what is driving your business.

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